All scooters sold by Apollo come with a minimum of 12 months of warranty.
The Apollo line of scooters (Light, City, Explore, and Pro) come with extended warranty lasting up to 24 months.
All scooters sold by Apollo come with a minimum of 12 months of warranty.
The Apollo line of scooters (Light, City, Explore, and Pro) come with extended warranty lasting up to 24 months.
All support requests fall into three categories:
Regardless of the type of your situation, begin by submitting a support ticket here.
Coverage is determined by two key questions:
1. What is your coverage category - all scooter problems stem from component failure. Some components are covered by warranty (like your battery and motor), others are not (like inner tubes or brake pads). The below breakdown separates the most frequent component failures into one of the two categories:
2. How long have you had your scooter for:
The fastest way of getting help is submitting a support ticket here. Our technical support team will get back to you within 48 hours with a solution or a request for more information.