HOW CAN WE HELP?
Get support from our top-rated rider support team.
How to get support?
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Email
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Chat
Monday to Friday 24hrs/day
Saturday to Sunday from 11am to 7pm
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Phone (sales only)
You can reach us at 1 833 286-4147 (toll-free) between 9AM and 5PM EST on weekdays.
Please note that this is only for sales inquiries. The fastest way to get order or technical support is to contact our agents by chat or email.
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text (SMS)
Monday to Friday 24hrs/day
Saturday to Sunday from 11am to 7pm
Text: (438) 799-5152
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Smart assistant
Use our interactive smart assistant to self-resolve questions.
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help desk
Read help articles and browse FAQs.
Open help desk here