Extended Warranty
- Submitting Extend ClaimSubmitting Extend Claim Here are the steps in the claims process: Step 1: Start Your Claim with Apollo Click on "Submit Warranty+ Claim" You will be asked to enter some information including your order number, a description of the issue, and your contact information Step 2: Diagnosis Our specialized technical support team will help you diagnose the issue remotely. We will provide you all the information you need to submit your claim to Extend including the required parts and what repairs need t…Read more
- Understanding Apollo’s 12 Month Limited Warranty vs. Extend CoverageUnderstanding Apollo’s 12 Month Limited Warranty vs. Extend Coverage Overview This article explains the differences between the Apollo 12 Month Limited Warranty and the extended warranty offered by Extend. Understanding these differences helps you make informed decisions about protecting your scooter beyond the first year. Apollo 12 Month Limited Warranty Covers a comprehensive range of repairs and issues for the first year after purchase. If something goes wrong within the first year, Apollo w…Read more
- Understanding Extended Warranty Coverage2 Year Warranty version, updated from the Apollo app (US and Canada) Apollo scooters sold on the Apollo website come in a 1 Year and a 2 Year Warranty version. A rider who bought the 1 Year version of a new scooter on the Apollo website (US or Canada store) can update their order to the 2 Year Warranty version from the Apollo app, within 30 days of their warranty start date, and pay only the price difference plus tax (today $89.99 or CA$120.99 on the Apollo Go and Explore 2.0; other models as t…Read more
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