Apollo Ghost 2022 (Open Box & Refurbished)
Open box scooters are returned goods. We inspect every unit and ensure it is in proper working condition. The scooters are priced according to their condition. The description below will break down what the different conditions represent.
Like New: The scooter has fewer than 10 kilometers on the odometer, has little to no cosmetic damage, and is in complete working condition.
Lightly Used: The scooter has over 10 kilometers on the odometer, has little to no cosmetic damage, and is in complete working condition.
Used (Minor Cosmetic Damage): The scooter has over 50 kilometers on the odometer and/or has some cosmetic damage and is in full working condition.
A THREE (3) MONTH warranty on Discontinued and Refurbished (Open Box) scooter models offered for sale and purchased directly from Apollo Scooters for reasonable use of the scooter against defects in material or workmanship on all original components of the scooter outlined in the LIMITED WARRANTY POLICY, except for the scooter frame, from the date of delivery.
*Disclaimer: All Open Boxes have a charger included, the tool kit or instruction manual is not guaranteed to be included in Open Box units. To access digital instruction manuals simply head to the Support tab and then click on Instruction Manuals.
In-stock products are fulfilled within 24 business hours of receiving the order. Delivery times range from 2 to 6 days depending on your location.
For pre-orders, refer to estimated delivery time found under the "Pre-order" button. You can cancel a pre-order anytime before our fulfillment center initiates processing, and receive a full refund. Consult our full cancellation policy here.
QC+ Early Defect Coverage:
All scooters come with our defect coverage service which offers a replacement unit in the event of defects reported within the first 30 days (or 6 miles). Learn more about it here.
For scooters, if the scooter remains unused (brand new) and is within the 14 days of the date of delivery, our team will gladly help with this return or exchange process.
For eligible items, you can submit a request through our online self-serve portal:
By submitting a request via the online self-serve portal, you will be able to purchase a shipping label for the return.
Check out this Step by Step guide for how to initiate a Return or Exchange using our self-serve portal.